Member's Login

• How do I log in to the Member's Login?
• Where can I see when my membership expires?
• How can I get a copy of my contract/invoice?
• I’m not receiving the password reset email. What should I do?
• I've lost my password. What can I do?
• I see the message ''No active membership'', what should I do?
• What is the Member Login used for?
• What is the Partner Discounts program?
• I have unsubscribed from the newsletter. Can I sign up again?
• How can I change my payment method?
• Why is there a cancellation fee?
• Why has my membership been cancelled?
• My access card doesn’t work. What should I do?
• What is an NSF payment and what should I do if my payment is declined?
• How can I report an incident?
• Where can I see my visit history?
• What should I do if I’ve lost my keycard?
• How is my personal information managed?
• Where can I see my payment dates?
• How can I tell my different contracts apart in my Member Area?