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The 24/7 gym access is blocked. What should I do?
First, check if you’re the only person who’s unable to pass through the turnstile.
- If it looks like no one can get in, please fill out our contact form so we can investigate quickly.
- If you’re alone at the gym or the issue seems to only affect you, check the status of your membership in your Member Area. For more details, see the article: My access card isn’t working — what should I do?