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What should I do if I’ve lost my keycard?

First, don't fret. It happens!

Stop by your gym’s reception desk during staffed hours. Here are your options:
  • Get a new keycard to replace the old one: $15 + tax,
  • Replace your lost keycard with an ultra-convenient wristband: $20 + tax.
 
You can also replace your keycard with a wristband at any time for $20 + tax.