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Gym

• My gym is in the red zone, what should I do?
• How do I know if my gym is closed?
• What hygiene measures have you put in place to limit COVID-19 transmission?
• What measures have you put in place to manage traffic during COVID-19?
• What happens if a positive COVID-19 case is confirmed in an Ecofitness gym?

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Membership

• How can I cancel my membership?
• Why was my payment processed on a different date?
• Can I transfer my membership to another Éconofitness gym?
• Will my membership be renewed automatically?

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Member's Login

• How do I connect to the Member's Login?
• My account is locked. What should I do?
• How do I get a copy of my contract/invoice?
• I see the message ''No active membership'', what should I do?
• What’s the Member's Login?

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