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Gym

• What hygiene measures have you put in place to limit COVID-19 transmission?
• Is the Platinum Zone available during COVID-19?
• Is my gym accessible 24/7 in times of Covid-19?
• What measures are in place regarding the mask inside the gym?
• How do group fitness classes work in times of Covid-19?

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Membership

• I continued to make my usual membership payments while my gym was closed. What will happen when it reopens?
• I put my payments on hold temporarily while my gym was closed. What will happen when it reopens?
• I had a free membership while my gym was closed. What will happen when it reopens?
• Can I sign up for less than a year?
• How can I cancel my membership?

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Member's Login

• Where can I book my workouts?
• How do I log in to the Member's Login?
• Where can I see the expiration date of my membership?
• Where can I see the date of my payments?
• How do I get a copy of my contract/invoice?

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