Why has my membership been cancelled?
At Éconofitness, a membership can be cancelled automatically if:
- Two consecutive payments preauthorized have been refused by your financial institution (e.g.: insufficient funds, expired card, etc.).
In these situations, the system automatically closes the membership to prevent the balance due from continuing to accumulate.
What do I do if my membership has been cancelled?
- Log in to your Member's Login page (My Payments tab) to pay the remaining balance.
- Then, you must renew your membership to access the gym again. Need help renewing? See: How do renewal work?
Can't find the answer to your question? Contact us.