1. FAQ
  2. Membership

I continued to make my usual membership payments while my gym was closed. What will happen when it reopens?

It depens on your situation!

My membership is still active: Your free membership period corresponding to the number of days your gym was closed, as well as your free 15 days (a gift because you kept making the usual payments provided for in the contract during the closure), will be added to the end of your current membership period.

My membership is still active and I’ve already renewed it: Your free membership period corresponding to the number of days your gym was closed, as well as your free 15 days (a gift because you kept making the usual payments provided for in the contract during the closure), will be added to the end of your active membership period, but before your renewed membership.

My membership ended while my gym was closed: Your free membership period corresponding to the number of days remaining in your contract after your gym closed, as well as your free 15 days (a gift because you kept making the usual payments provided for in the contract during the closure), will be in effect as of the date your gym reopens.

My membership started while my gym was closed: Your free membership period corresponding to the number of days between your membership start date and the date your gym reopens, as well as your free 15 days (a gift because you kept making the usual payments provided for in the contract during the closure), will be added to the end of your current membership period.

My membership ended and my renewal started while my gym was closed: Your free membership period corresponding to the number of days you had an active membership while your gym was closed, as well as your free 15 days (a gift because you kept making the usual contract payments during the closure), will be added to the end of your active membership period.

 

 

Can't find the situation that applies to you? Contact us.