1. FAQ
  2. Member's Login

My account is locked. What should I do?

Wait 30 minutes and try again!

Your account will be locked for 30 minutes after too many attempts to connect to your Member's Login. To avoid this, please reset your password by clicking the Forgot my password link in the Member's Login connexion page. You’ll receive an email and have 30 minutes to click the link and enter your new password. You’ll then be able to connect to Member's Login as usual.



If you’re still unable to log in after following this procedure, please contact us.